Effective Date: 27 September 2025 Last Updated: 27 September 2025
Welcome to kindto.skin (the “Website”), operated by Kind to Skin Ltd (“we,” “our,” “us”). By accessing or using our Website, you agree to comply with these Terms & Conditions. Please read them carefully before using our services.
Use of the Website
You must be at least 16 years old to use our Website or make purchases.
You agree not to misuse the Website, attempt to gain unauthorised access, or interfere with its operation.
All content on the Website (including images, text, logos, and designs) is owned by Kind to Skin Ltd and protected by intellectual property laws. You may not copy, reproduce, or distribute content without our written consent.
Products & Orders
Product descriptions and images are provided as accurately as possible, but slight variations may occur.
By placing an order, you agree that all information provided (including payment details, shipping address, etc.) is accurate and complete.
We reserve the right to refuse or cancel orders at our discretion, including in cases of suspected fraud or incorrect pricing.
Pricing & Payment
All prices are listed in GBP (£) and include applicable UK taxes (unless stated otherwise).
Payments are processed securely through trusted third-party providers. We do not store your full payment details.
Prices and availability of products may change at any time without notice.
Shipping & Delivery
We aim to dispatch orders within 2–5 business days. Delivery times may vary depending on your location.
We are not responsible for delays caused by couriers, customs, or events beyond our control.
Shipping costs are displayed at checkout.
Returns & Refunds
We want you to love your purchase. If you are not satisfied, you may return items within 30 days of delivery, provided they are unworn, unwashed, and in their original packaging.
Due to hygiene reasons, underwear and intimate apparel can only be returned if unopened and unworn (unless faulty).
Refunds will be processed to your original payment method once the returned items are inspected.
Customers are responsible for return shipping costs unless the item is faulty.
Intellectual Property
All trademarks, logos, images, and designs displayed on kindto.skin belong to Kind to Skin Ltd.
You may not use our brand name, logo, or content without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Kind to Skin Ltd shall not be liable for any damages arising from your use of the Website or purchase of products.
We do not guarantee uninterrupted or error-free operation of the Website.
Governing Law
These Terms & Conditions are governed by the laws of England & Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts in that region.
Changes to Terms
We may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website constitutes acceptance of the updated Terms.
Contact Us
For any questions about these Terms & Conditions, please contact us at:
